Frequently Asked Questions
Infrastructure for caregiving.
Designed so love doesn't have to carry everything alone.
General
What is Lienzo?
Lienzo is a platform that helps families get organized when a loved one needs support. It allows you to coordinate tasks, share information, and communicate easily, so that everything doesn't fall on one person.
Who is Lienzo for?
Lienzo is designed for:
- caregivers
- families
- anyone supporting a loved one with loss of autonomy (temporary or permanent)
What problem does Lienzo solve?
In caregiving situations, everything is often fragmented: messages, calls, notes, appointments. Lienzo centralizes everything in one place to reduce stress, prevent forgetfulness, and better distribute responsibilities.
How it works
How does Lienzo work?
You create a shared space called a "circle", invite the relevant people, and then you can:
- organize tasks
- share important information
- communicate with members
What is a circle?
A circle is a collaborative space that brings together all the people involved in supporting an individual.
Can I use Lienzo with multiple people?
Yes. Lienzo is designed to be used by multiple people. Each member can contribute according to their availability and role.
Who can see the information?
Only the people you invite to your circle have access to the information.
Security and Privacy
Is my data secure?
Yes. Protecting your data is a priority. Lienzo uses robust security measures and secure infrastructures.
Are my data shared or sold?
No. Your data is never sold. It is only accessible to authorized members of your circle.
Do organizations have access to my data?
No, unless you give your consent. In some cases, only anonymized and aggregated data may be used.
Artificial Intelligence
Why does Lienzo use artificial intelligence?
- To make your life easier. AI helps to:
- suggest useful actions
- organize information
- reduce mental load
Does AI make decisions for me?
No. AI offers suggestions, but you always retain control.
Can AI make mistakes?
Yes. Suggestions should always be validated by the user.
Does Lienzo provide medical advice?
No. Lienzo is an organizational tool. For any medical decision, consult a qualified professional.
Usage
Can I add information about a loved one?
Yes, as long as you have permission to do so and respect their privacy.
Can I leave Lienzo at any time?
Yes. You can delete your account at any time.
What happens if I leave a circle?
You lose access to information related to that circle.
Organizations and Living Environments
Can Lienzo be used by employers or residences?
- Yes. Lienzo can be offered by:
- employers
- municipalities
- senior residences
- organizations
Does Lienzo replace existing services?
No. Lienzo acts as a complementary tool to better coordinate actions.
What is a pilot project?
A pilot project allows testing Lienzo in a real-world context. Some features may be evolving during this phase.
Technical
On which devices can I use Lienzo?
Lienzo is accessible via web and mobile.
Is Lienzo easy to use?
Yes. Lienzo is designed to be simple, intuitive, and accessible, even for users who are less comfortable with technology.
Pricing
Is Lienzo free?
Lienzo offers a free version with essential features. Additional options may be offered based on needs.
Ready, when you are
Whether you're a caregiver, family member or organization, discover how Lienzo can support you daily.